Dearest Lorna, Thanks so much for coming to appraise the house and for giving such honest feedback and advice.
We were aware of your level of professionalism prior to the weekend, but it is refreshing to see someone so clearly have the best interests of their potential clients front of mind.
Jennifer and I have decided to keep the house at Casuarina and rent up the coast. We love our house and Casuarina and would prefer to keep it. Thanks again for your time. Two things you can be sure of: a) if we ever sell you will be the one doing the selling, and b) anyone and everyone will hear about our experience dealing with you.
Kindest Regards - Jen, Steve and Tyler.